Substantial Internet Disruption Affects Many Websites and Apps

An extensive internet disruption has impacted numerous sites and applications globally, with users noting problems connecting to the web after problems at the web hosting system.

The disrupted services include Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, as well as multiple Amazon-owned platforms such as its main retail website and the Ring doorbell company.

Across the United Kingdom, Lloyds bank was impacted as well as its branches Halifax and the Scottish bank, with additional accounts of problems accessing the HMRC website on that morning. Also in the UK, several Ring device owners used social media to complain their home gadgets were malfunctioning.

Solely in the United Kingdom, reports of issues on specific apps reached the tens of thousands for each platform.

Officials confirmed that the issue started in the Atlantic coast of the United States at AWS, a division that supplies essential web backbone for numerous firms, who lease space on the company's servers. The cloud platform is the most extensive online services platform.

Shortly after late night (PDT) in the United States (morning UK time), officials reported “elevated problem frequencies and slowdowns” for Amazon's platforms in a area on the eastern US of the United States. The widespread consequence appeared to affect services globally, with the outage tracking website showing issues with the same sites in various regions.

The monitoring service Thousand Eyes, a tool that monitors online failures, further indicated a surge in problems on the start of the week, including several cases found in Virginia, the site of Amazon’s US-East-1 region where officials confirmed the problems originated.

Harry Smith
Harry Smith

A seasoned journalist with a passion for uncovering stories that matter, bringing years of experience in UK media and a keen eye for detail.